PRACTICE

No more missed calls from your patients. An AI receptionist for UK dental practices.

Beckie is an AI receptionist, designed in the UK. She works in a GDPR-safe way and knows the rules, like when to say ‘call 999’.

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AI-generated illustration: a receptionist at a busy dental practice desk helping a patient while the phone waits with another call
Make a test call yourself 07863 789184

The rules she knows

  • NHS 111 and 999, in your clinician's words
  • UK GDPR, with records held in London
  • Says she's an AI, on every call
  • Paperwork ready for your CQC folder

Hear it for yourself

Hear the call.
See what your team gets.

Onboarding and UK compliance

Built in the UK
for clinics in Britain.

Onboarding

Easy, no-stress onboarding.

  • Staff training, in person or by video call.
  • Pilot first, with a free exit.
  • Then integration with your practice management software.

UK compliance

UK rules, built in.

  • UK escalation rules in place. She knows when to say ‘call 999’.
  • UK GDPR ready. Recordings deleted after 30 days, never used to train AI, records hosted in London.
  • Paperwork prepared for you. DPIA, CQC kit and privacy notice.

Why dental practices miss calls

The phone rings most
exactly when nobody can answer.

Before work, at lunch, after five. A caller who can't get through simply rings the next practice.

A typical weekday · who answers

ReceptionBeckieBeckie, overflow
ReceptionBeckie
08:30Opening rush
13:00Lunch
17:30Closed
000306091215182124

Overflow: when the desk is on another call or can't pick up quickly, the line rolls to Beckie. Out of hours, she takes everything.

37%

of UK adults would give up on a call within a minute and ring someone else.

YouGov for Answer4u · June 2026 · 2,046 UK adults · survey

How it works

Live in a week,
on the number you already have.

No new phone system. Pilot first, with a free exit.

  1. 1. Share your website

    We set her up as your practice.

  2. 2. Make some test calls

    Hear her. Your clinician signs her wording.

  3. 3. Choose when she answers

    Busy, lunch or after hours. You're live.

Book your demo

Pricing

Simple pricing.
No surprises.

Per site · monthly

From£249/ month

A generous call bundle, sized to your practice during the pilot. We warn you long before you reach it, and never cut you off.

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What's included

  • Answers when you're busy, at lunch or closed
  • Tells every caller she's an AI
  • Your clinician's 999 and 111 wording
  • Every call filed for your team, worst pain first
  • Records held in the UK, deleted after 30 days
  • Keep your number. Pilot first, free exit

Want her to book straight into your practice management software, such as Dentally or EXACT? We connect her after the pilot.

What missed calls cost

See what missed calls
could cost your practice.

Example figures. Put in your own.

Could be costing you

£4,550a month

About 18 times what Beckie costs, from £249.

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Questions dental practices ask

Questions, answered.

Can we keep our number?

Yes. Your line diverts to Beckie when you choose, and switching it off takes about a minute.

Can we choose when she answers?

Yes: only when you're busy, at lunch, after hours, or all day. Change it whenever you like.

Will patients know she's an AI?

Always. She says so in her first sentence, along with the fact that the call is recorded.

Will she give clinical advice?

No. She grades urgency on tiers your clinician signs, and says only the approved words. The clinical judgement stays with your clinicians.

Does she work with our practice management software?

Yes. Booking straight into your practice management software is possible, for example Dentally, Software of Excellence (EXACT) or R4. We recommend switching it on after the pilot: your team books from her list first, so you see how she handles your callers before she touches the diary.

What happens after each call?

It lands in your team's list with the caller's name, number, reason and urgency, and stays there until someone marks it done.

Where is patient data held?

Records in London. The live call is processed in the US under the UK-US data bridge, then deleted after 30 days.

What does it cost?

From £249 a month per site, with a generous call bundle included. Pilot first, with a free exit.

Book a demo

Hear her answer
as your practice.

For your 30-minute demo, we set Beckie up from your website first: your practice name, your hours, your treatments.

Make a test call yourself 07863 789184

She answers as our test clinic, day or night.

Demo requestTakes a minute · no obligation
Please enter your name (2 to 100 characters).
Please enter a phone number with 10 to 13 digits.
Please enter your practice website, for example smiledental.co.uk.
Please enter an email address we can reply to.

By sending this, you agree we can contact you about your demo. We only use your details for that, as our privacy notice explains.

Request received

Thanks, there. We'll set Beckie up as your practice.

We'll email you to fix a 30-minute slot. Can't wait? Make a test call yourself: 07863 789184.

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